FAQs

  • Is Marrakesh a welcoming place for visitors?

    Absolutely! Marrakesh is known worldwide for its warm hospitality and vibrant culture. Visitors are greeted with kindness and enjoy a safe, lively atmosphere throughout the city.

  • What languages will I hear in Marrakesh?

    You’ll hear Arabic and Berber, the official languages, alongside French, which is widely spoken. English is common in hotels, restaurants, and popular areas, so communication is easy and friendly.

  • What currency is used, and how do I get some?

    Morocco uses the Moroccan Dirham (MAD). You can conveniently exchange currency at the airport, banks, or official exchange offices. Credit cards are widely accepted, but carrying some cash helps for small purchases and markets. ATMs are common.

  • What kind of plugs and voltage are used?

    Morocco uses 220 volts and plugs with two round pins (Type C and Type E). Bringing a simple plug adapter will ensure your devices work perfectly.

  • What will the weather be like in April, and what should I wear?

    April in Marrakesh is beautifully warm during the day, typically ranging between 75–85°F, with pleasant evenings that cool down to around 55–60°F. Lightweight, breathable fabrics such as cotton or linen are ideal for daytime activities. After sunset, a light jacket or shawl will keep you comfortable as temperatures dip. Pair your outfit with comfortable walking shoes — perfect for safely exploring the city’s vibrant streets and bustling souks.

  • How can I connect with locals and enjoy Moroccan culture?

    Enjoy greeting people with a warm “Salam Alaikum,” savor mint tea when offered, and take time to appreciate the pace of life here. Dressing comfortably will help you feel part of the vibrant local scene.

  • Can I take photos?

    Definitely! Marrakesh offers stunning sights and moments to capture. Just a quick, polite request before photographing individuals ensures your pictures capture genuine smiles and warm interactions.

  • How do I stay connected with my phone?

    Local SIM cards with data plans are easy to purchase at the airport or shops. Popular providers like Maroc Telecom and Orange offer great coverage so you can stay connected effortlessly. The Hotel Wi-Fi is available.

  • What transportation options are available?

    Getting around Marrakech is simple and convenient. Registered taxis are plentiful and easy to use. Confirm that the taxi driver uses the meter or negotiate the fare upfront or rely on your event concierge team, available throughout your stay to arrange private rides.

  • Do I need a visa?

    Many nationalities (including U.S.) are visa-exempt for short stays. Bring a passport with at least 6 months’ validity beyond your trip. Morocco e-Visa Requirements and Entry Documents

  • What’s the time zone?

    Morocco is GMT+1. Your agenda times are shown in local time.

  • Is tap water safe to drink?

    We recommend bottled water for drinking. It’s provided at program venues and available widely.

  • What’s the tipping etiquette?

    Gratuities are included for program events. Elsewhere, tipping is discretionary—5–10% at restaurants if service isn’t included; small cash tips are appreciated for taxis/porters.

  • How should I dress around the city?

    Smart-casual is perfect. In heritage/cultural sites, choose modest attire (shoulders/knees covered). Comfortable shoes are essential for cobblestones.

  • Can dietary needs be accommodated?

    Yes—please list dietary restrictions in registration; our partners will prepare suitable options.

  • Is Marrakesh safe for travelers, and are there any areas I should avoid?

    Yes, Marrakesh is considered a safe and welcoming destination for visitors. As in any major city, it’s best to stay aware of your surroundings, especially in busy areas like the medina or souks. Keep your belongings secure, avoid displaying valuables, and use licensed taxis or arranged transportation when moving around. For the best experience, explore the old Medina with a guide and avoid isolated areas late at night.

  • Where do I get help on-site?

    The Hospitality Desk in the Sofitel Hotel lobby is staffed from 7:30 AM to 10:30 PM; you’ll also have a 24/7 on-site number in your arrival confirmation.

  • Can I update my activity choice later?

    Selections are final after Sunday, March 29, 2026